Refund policy

Everwood Petals is committed to providing beautiful, quality products to its customers. As such, we want to ensure satisfaction with each purchase. If your flowers have been damaged during shipping, or you are otherwise concerned with your order, please reach out to us within 14 days of delivery at everwoodpetals@gmail.com or via our contact page on our website and we will do our best to rectify the issue. Please note that customized orders are ineligible for return; all sales for customized items are final.